Zebra GX420t Error Codes List page 1 from 3

  • Code: 01
  • Display: Off
  • Description: The printer is not receiving power.
  • Remedy: • Have you turned on the printer power? • Check power connections from the wall outlet to the power supply, and from the power supply to the printer. • Disconnect the printer from the wall outlet for 30 seconds and then reconnect the printer to the wall outlet.
  • Code: 02
  • Display: Solid Green
  • Description: The printer is on and in an idle state.
  • Remedy: No action necessary.
  • Code: 03
  • Display: Solid Amber
  • Description: The printer has failed its power on self test (POST). There is a memory error.
  • Remedy: • If this error occurs right after you turn on the printer, contact an authorized reseller for assistance. When the printer is operating normally, the printer status light will be amber for about 10 seconds before turning green (solid or blinking). • If this error occurs after you have been printing, turn the printer power off and on, and then resume printing.
  • Code: 04
  • Display: Solid Amber
  • Description: The printer has failed its power on self test (POST). The printhead needs to cool down.
  • Remedy: • If this error occurs right after you turn on the printer, contact an authorized reseller for assistance. When the printer is operating normally, the printer status light will be amber for about 10 seconds before turning green (solid or blinking). • If this error continues, turn the printer power off for five minutes or more, and then turn on. If the amber light persists, then the printer requires service.
  • Code: 05
  • Display: Flashing Green
  • Description: The printer is receiving data.
  • Remedy: • As soon as all of the data has been received, the status LED will turn green and the printer will automatically resume operation.
  • Code: 06
  • Display: Flashing Red
  • Description: The media is out. The ribbon is out.
  • Remedy: • Follow the instructions for Loading Media in users manual, and then press the Feed button to resume printing. • The printer has sensed the end of the ribbon roll. Replace the ribbon.
  • Code: 07
  • Display: Flashing Red
  • Description: The media is out. The printhead is open.
  • Remedy: • Follow the instructions for Loading Media in users manual, and then press the Feed button to resume printing. • Close the top cover and then press the Feed button to resume printing.
  • Code: 08
  • Display: Double Flashing Green
  • Description: The printer is paused.
  • Remedy: • Press the Feed button to resume printing.