Zebra 140XiIII

• Code: 19
• Display:
• Description: Light printing or no printing on left or right side of label.
• Causes: Printhead needs balancing.
• Remedy: Adjust balance. See printhead balance adjustment procedures.

• Code: 20
• Display:
• Description: Misregistration or skipped labels.
• Causes: Improper sensor type selected. Misadjusted media sensors. Improper spindle tensions. Improper ZPL format.
• Remedy: Perform media sensor adjustments. Calibrate printer. Perform spindle adjustments. Correct ZPL format.

• Code: 21
• Display:
• Description: Misregistration and misprint of one to three labels. Vertical drift in top-of-form registration.
• Causes: Media was pulled when motor was not moving. Printer in Rewind or Peel-Off Mode turned on without media or liner around rewind spindle. Misadjusted media sensor. Tolerances of the mechanical parts and printer modes create ±1 mm vertical drift
• Remedy: Open and close printhead so it calibrates to find label length. Load media correctly for Rewind or Peel-Off Mode. Place media sensor in proper position. Use top position setting to reposition top of form. Calibrate if excessive.

• Code: 22
• Display:
• Description: Label jam in rear area of printhead.
• Causes: Upper media plate (snap plate) needs cleaning.
• Remedy: Clean upper media plate (snap plate).

• Code: 23
• Display:
• Description: Printed label feeds out and then backfeeds, immediately resting under the printhead.
• Causes: Printer set for Cutter Mode with no cutter installed.
• Remedy: Set correct print mode.

• Code: 24
• Display:
• Description: Changes in parameter settings did not take effect.
• Causes: Parameters set incorrectly. If problem persists, there may be a problem on the main logic board.
• Remedy: Cycle power. Reload factory defaults. Set parameters and save permanently. Replace main logic board.