Causes: No media loaded or incorrectly loaded. Misadjusted media sensor. Maximum label length set shorter than label length. Printer set for non-continuous media, but continuous media is loaded.
Remedy: Load media correctly. Check media sensor position and sensitivity. Verify maximum label length setting is correct. Install proper media or reset printer for current media type.
Code: 08
Display: ERROR CONDITION RIBBON OUT
Description: Printer stops and ERROR LED flashes.
Causes: For Thermal Transfer: Ribbon not loaded or incorrectly loaded. or Ribbon sensor not sensing ribbon that is correctly loaded.
Remedy: 1. Load ribbon correctly. 2. Ensure snap plate is properly installed. 3. Perform media and ribbon sensor calibration.
Code: 09
Display: WARNING RIBBON IN
Description: For Direct Thermal: Ribbon loaded unnecessarily.
Causes: Remove ribbon. Verify snap plate is properly installed.
Remedy: Remove ribbon. Verify snap plate is properly installed.
Code: 10
Display: ERROR CONDITION HEAD OPEN
Description: Printer stops and ERROR LED flashes.
Causes: Printhead is not fully closed. Head open sensor not detecting position flag, or flag not in the proper position.
Remedy: Close printhead completely. Check head open sensor and flag for proper operation.
Code: 11
Display: WARNING HEAD TOO HOT
Description:
Causes: Printhead element is overheated.
Remedy: Printer resumes printing when the printhead element cools to a normal operating temperature.
Code: 12
Display: WARNING HEAD COLD
Description: Printhead element is not hot enough to print properly.
Causes: Printhead data cable not properly connected.
Remedy: Environment too cold for proper printing. Relocate printer to warmer area. WARNING: The printhead can be very hot and can cause severe burns. Allow the printhead to cool. Disconnect and reconnect data cable to the printhead. Ensure that the cable connector is fully inserted into the printhead connector.