Toshiba e-Studio 556 Error Codes

Code

E010

Description

Paper not reaching fuser transport sensor: Paper which has passed the fuser unit does not reach the fuser transport sensor.

Remedy

Open the jam access cover. Is there any paper on the transport path or in the fuser unit? → YES → Remove the paper. NO Is the fuser transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[7]/[C]) ↓ → NO → 1. Check if the connector of the fuser transport sensor is disconnected. 2. Check if the connector CN332 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the fuser transport sensor. 6. Replace the LGC board. YES Is the transfer belt working? ↓ → NO → 1. Check if the connector of the transport belt is disconnected. 2. Check if the connector on the transport motor driving PC board is disconnected. 3. Check if the connector CN341 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor pattern on the LGC board is short circuited or open circuited. 6. Replace the transport motor driving PC board. 7. Replace the LGC board. YES Is the drum separation finger solenoid working? (Perform the output check in the test mode: 03-111,161) ↓ → NO → 1. Check if the connector of the drum separation finger solenoid is disconnected. 2. Check if the connector CN339 on the LGC board is disconnected. 3. Check the installation state of cleaner. 4. Is the relay connector connecting the cleaner unit and the equipment disconnected or stained with toner? 5. Replace the drum separation finger solenoid. 6. Replace the LGC board. YES Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[4]/[E]) ↓ → NO → 1. Check if the connector of the registration sensor is disconnected. 2. Check if the registration sensor is installed correctly. 3. Check if the registration actuator is operating properly. 4. Check if the connector CN341 on the LGC board is disconnected. 5. Check if the connector pins are disconnected and the harnesses are open circuited. 6. Check if the conductor pattern on the LGC board is short circuited or open circuited. 7. Replace the registration sensor. 8. Replace the LGC board. YES Is the registration motor working? (Perform the output check in the test mode: 03-108/158) ↓ → NO → 1. Check if the connector of the registration roller clutch is disconnected. 2. Check if the connector CN341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration roller clutch. 6. Replace the LGC board. YES Check if there is any abnormality in the space between the registration motor and the registration roller (metal). Check if the registration roller (rubber) is rotating smoothly. Check the condition of the registration roller at the horizontal transport section and clean or replace it. * If the error [E010] caused by a paper jam underneath the drum cleaner often occurs due to an insufficient paper separation from the photoconductive drum, set a smaller value in the code 08-841, and see what happens. At this time, however, pay attention to the transferability at the leading edge of the paper since this transferability can be slightly narrowed depending on the environments and conditions under which the equipment is placed or the media type of the paper used. (Refer to 3.6.1 in this manual about the details of the code 08-841.)