Sharp MX3650FN Error Codes List page 1 from 18

  • Code: A0-01
  • Description: PCU PWB ROM error
  • Causes: The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc. PCU PWB trouble.
  • Remedy: Use SIM49-1 to perform the firmware version-up procedure again. Replace the PCU PWB.
  • Code: A0-02
  • Description: SCN-MFP PWB ROM error
  • Causes: The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc. SCN-MFP PWB trouble.
  • Remedy: Use SIM49-1 to perform the firmware version-up procedure again. Replace the SCN-MFP PWB.
  • Code: A0-04
  • Description: ACU ROM error
  • Causes: Scanner expansion PWB (ACU) (ACRE) ROM data error. An error occurs during firmware upgrading for some reasons.
  • Remedy: Perform firmware upgrading again.
  • Code: A0-10
  • Description: Controller ROM error
  • Causes: The content of the color profile is abnormal. Combination error between the SCN-MFP PWB firmware and the color profile
  • Remedy: Upgrade the firmware collectively. Replace the SCN-MFP PWB.
  • Code: A0-15
  • Description: Incompatible DSK BOOT and program firmware
  • Causes: Installation of the normal firmware was performed with a security kit enable.
  • Remedy: Stop installation of the normal firmware.
  • Code: A0-17
  • Description: Inconsistency between the UI data and the CPU firmware version
  • Causes: Combination error between the UI contents data and the CPU UI firmware version.
  • Remedy: Install the firmware in the all-firmware version-up mode.
  • Code: A0-18
  • Description: Conflict firmware version ASIC-MAIN
  • Causes: Combination version error in MFPC ASIC
  • Remedy: Check the combination of the firmware. Use SIM49-1 to perform the firmware version-up procedure again.
  • Code: A0-20
  • Description: Machine level error (CTL detection)
  • Causes: Inconsistency between the MFP firmware version and the EEPROM data version
  • Remedy: Check the combination of the firmware.
  • Code: A0-21
  • Description: Machine level error (PCU detection)
  • Causes: Inconsistency between the PCU firmware version and the EEPROM data version.
  • Remedy: Check the combination of the firmware.
  • Code: A0-22
  • Description: Conflict firmware and EEPROM data version (SCN-MFP)
  • Causes: Inconsistency between the SCN-MFP PWB firmware version and the EEPROM data version.
  • Remedy: Check the combination of the firmware.
  • Code: C1-10
  • Description: Main charger trouble (Monochrome)
  • Causes: Open circuit or short circuit of the main charger (Black) output
  • Remedy: 1) Check & Remedy Use SIM8-2 to check the output of [GB-K]. If the leakage noise or the flickering on the screen of the panel is detected; (1) Abnormality of the charger (BK) -> Remove and insert the charger (BK) or replace the charger (BK). (2) Imperfect insertion of the charger (BK) -> Remove and insert the charger (BK). (3) Abnormality of MC-K harness (Transformer B801 of the high-voltage MC PWB) -> Remove and insert MC-K harness or replace MCK harness. (4)Abnormality of GB-K/DV-KCMY wiring -> Check GB-K/DV-KCMY wiring./Replace. (5) Abnormality of the developing unit (K/C/M/Y) -> Insert and remove the developing unit./Replace. (6) Abnormality of the high voltage MC PWB spring contact (GB,DV). -> Check the high voltage MC PWB spring contact. 2) Check & Remedy Use SIM8-2 to check the output of [GB-K]. If the leakage noise etc. is not detected; (1) Charger (BK) not inserted. -> Insert the Charger (BK). (2) Disconnection/ breakage of MC-K harness (Transformer B801 of the high-voltage MC PWB) -> Insert the harness./Replace. (3) High MC PWB trouble. -> Replace the high MC PWB. (4) PCU PWB trouble -> Replace PCU PWB.
  • Code: C1-14
  • Description: Main charger trouble (Color)
  • Causes: Open circuit or short circuit of the main charger (Color) output
  • Remedy: 1) Check & Remedy Use SIM8-2 to check the output of [GB-C/M/Y]. If the leakage noise or the flickering on the screen of the panel is detected; (1) Abnormality of the charger (C/M/Y) -> Remove and insert the charger (C/M/Y) or replace the charger (C/M/Y). (2) Imperfect insertion of the charger (C/M/Y) -> Remove and insert the charger (C/M/Y). (3) Abnormality of MC-CL harness (Transformer B901 of the high-voltage MC PWB) -> Remove and insert MC-CL harness or replace MCCL harness. (4)Abnormality of GB-CMY wiring -> Check GB-CMY wiring./Replace. (5)Abnormality of the high voltage MC PWB spring contact (GB,DV) -> Check the high voltage MC PWB spring contact. 2) Check & Remedy Use SIM8-2 to check the output of [GB-C/M/Y]. If the leakage noise etc. is not detected; (1) Charger (C/M/Y) not inserted. -> Insert the Charger (C/M/Y). (2) Disconnection/ breakage of MC-CL harness (Transformer B901 of the high-voltage MC PWB) -> Insert the harness./Replace. (3) High MC PWB trouble. -> Replace the high MC PWB. (4) PCU PWB trouble -> Replace PCU PWB.
  • Code: C1-15
  • Description: High-voltage MC Black circuit trouble
  • Causes: 1) Pin getting away of a harness (MC-K-ERR) and breaking (MC PWB Input connector CN1-10pin) 2) High-voltage error circuit (MC-K-ERR) damage
  • Remedy: 1) Check connection of the harness.(MC PWB Input connector CN1-10pin) Replace the harness. 2) Check disconnection of the high voltage MC PWB connector./Replace.
  • Code: C1-16
  • Description: High-voltage MC color circuit trouble
  • Causes: 1) Pin getting away of a harness (MC-CMY-ERR) and breaking (MC PWB Input connector CN1-11pin) 2) High-voltage error circuit (MC-CMYERR) damage
  • Remedy: 1) Check connection of the harness.(MC PWB Input connector CN1-11pin) Replace the harness. 2) Check disconnection of the high voltage MC PWB connector./Replace.