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Samsung SLM2825ND

Error Codes List page 1

  • Code: A1-1210
  • Description: Error #A1-1210 Call for service
  • Causes: The fuser motor does not operate. / The fuser motor is operating but is recognized as stop status.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Remove the rear and right cover.
    3) Check if there are any obstacles or paper around the fuser unit.
    4) Check if the connection between main board and fuser motor are correct.
    5) If the connection is OK, replace the fuser motor.
    6) If the problem persists, replace the main board.
  • Code: A1-2114, A1-3621, A1-3622
  • Description: Error #A1-2114 Call for service
    Error #A1-3621 Call for service
    Error #A1-3622 Call for service
  • Causes: The motor for OPC/Deve/ITB does not operate normally.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Remove the right cover.
    3) Check if the connection between main board and 2 motors in the main drive unit are correct.
    4) If the connection is OK, replace the motor in the main drive unit.
    5) If the problem persists, replace the main drive unit.
  • Code: A1-4111, A1-4112, A1-4310
  • Description: Error #A1-4111 Call for service
    Error #A1-4112 Call for service
    Error #A1-4310 Call for service
  • Causes: The motor for OPC/Deve/ITB does not operate normally.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Remove the right cover.
    3) Check if the connection between main board and 2 motors in the main drive unit are correct.
    4) If the connection is OK, replace the motor in the main drive unit.
    5) If the problem persists, replace the main drive unit.
  • Code: A2-1210, A2-2110
  • Description: Error #A2-1210 Call for service
    Error #A2-2110 Call for service
  • Causes: The SMPS fan or Fuser fan does no operate normally.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Remove the right cover.
    3) Check if the connection between main board and the related fan is correct.
    4) If the connection is OK, replace the defective fan.
  • Code: A3-3211, A3-3212
  • Description: Error #A3-3211 Call for service
    Error #A3-3212 Call for service
  • Causes: The inner temperature sensor is defective.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Enter the tech mode. Check the temperature sensor output.
    3) If the sensor is defective, replace it.
    4) If the temperature sensor is OK, replace the main board.
  • Code: A3-3311, A3-3312
  • Description: Error #A3-3311 Call for service
    Error #A3-3312 Call for service
  • Causes: The outer temperature sensor is defective.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Enter the tech mode. Check the temperature sensor output.
    3) If the sensor is defective, replace it.
    4) If the temperature sensor is OK, replace the main board.
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