PrintCopy.info service

Samsung SCX4725FN

Error Codes List page 1

  • Code: 01
  • Display: Wrong Print Position
  • Description: Printing begins at wrong position on the paper.
  • Causes: Wrong sense time caused by defective feed sensor actuator
  • Remedy: Replace the defective actuator
  • Code: 02
  • Display: JAM 0
  • Description: 1. Paper is not exited from the cassette. 2. Jam-0 occurs if the paper feeds into the printer.
  • Causes: 1. Check the Solenoid by using Engine Test Mode-Pick up Test. 2. Check if the pad is loose due to bad sealing of the side-pad. 3. Check the surface of the roller-pickup for foreign matter. 4. If the paper feeds into the printer rand Jam 0 occurs, perform Engine Test Mode-Feed Sensor Test.
  • Remedy: 1. Replace the solenoid. 2. Replace the side-pad Assembly L or R, if necessary. 3. Clean with soft cloth dampened with IPA(Isopropyl Alcohol) or water. 4. Replace the SMPS, HVPS or Sensor.
  • Code: 03
  • Display: JAM 1
  • Description: 1. Recording paper is jammed in front of or inside the fuser. 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed.
  • Causes: 1. If the recording paper is jammed in front of or inside the fuser. 2. If the recording paper is stuck in the discharge roller and the fuser just after passing through the Actuator- Feed, Feed Actuator may be defective
  • Remedy: 1. Replace the SMPS. 2. Reassemble the Actuator-Feed and Spring-Actuator if the returning is bad.
  • Code: 04
  • Display: JAM 2
  • Description: 1. Recording paper is jammed in front of or inside the fuser. 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed.
  • Causes: 1. If the paper is completely fed out of the printer, but Jam 2 occurs : Exit sensor is defective. • After the paper is completely discharged, actuator Exit should return to the original position to shut the photo-sensor. Sometimes it takes longer hour than it should and does not return. 2. If the paper is rolled in the Fuser Roller: • This occurs when a Guide claw is broken away or transformed. • It occurs when the Spring of a Guide claw is broken away or transformed. • It occurs when the Heat-Roller or Pressure-Roller is seriously contaminated with the toner. 3. Paper is accordion in the fuser.
  • Remedy: 1. Check if the exit sensor actuator is defective. • Check if the actuator exit is unformed (Check if the lever part is unformed in shape). • Check whether burrs occur in the assembly part of the actuator exit or not and if the actuator is smoothly operated. • Check if foreign matters and wire get caught in the actuator exit's operation. 2. If the paper is stuck in the fuser : disassemble the fuser and remove the jammed paper, and clean the surface of the pressure roller with dry gauze. 3. Remove the jammed paper after disassembling the fuser : Clean the surface of the pressure roller with dry gauze. • Remove the toner particles stained on the rib. • Check the assemblage and performance of the exit.
  • Code: 05
  • Display: Multi-Feeding
  • Description: Multiple sheets of paper are fed at once.
  • Causes: 1. Solenoid malfunction(the solenoid does not work properly): Perform Engine Test Mode-Pick up Test. 2. Pad-Friction is contaminated with foreign matter.(oil...) 3. The face of paper is blended.
  • Remedy: 1. Replace the solenoid if necessary. 2. Clean the pad friction with soft clothe dampened with IPA(Isopropyl Alcohol). 3. Use the smooth paper
  • Code: 06
  • Display: Paper rolled in the Fuser
  • Description: If contaminated at intervals of 57mm on the back of a paper.
  • Causes: 1. Contamination of the pressure roller or heat roller (Background, Hot off set). 2. Check the claw of the fuser whether it is unfitted.
  • Remedy: 1. After disassembling the fuser, clean contamination between the heat roller and the thermostor and remove the contamination of the pressure roller. 2. If there is heavy background, repair it by the background troubleshooting method. 3. The surface of the heat roller with IPA or water 4. Check the warp or separation of the sprint claw and the holder plate claw, and then manage it.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us