Description: The paper is jammed inside the set and not exited from.
Causes: 1. Check if the paper is crumpled or preprinted. 2. Check if too many sheets of recording paper are put into ASF (Automatic Sheet Feeder). (Standard : up to 100 sheets). 3. Check if the remaining papers are stuck in the Frame Base
Remedy: 1. If the papers jammed or pieces of the paper are stuck inside the set, remove them and then try it again. 2. If the problem still exists, try to replace ASF(Automatic Shet Feeder) ASS’Y.
Code: 08
Display: Defective Paper Feed (1)
Description: A recording paper is tilted while feeding.
Causes: 1. Check if the paper guide of ASF(Automatic Sheet Feeder) is set up properly with the width of recording paper. 2. Check if too many sheets of recording paper are put into ASF (Automatic Sheet Feeder). (Standard: up to 100 sheets). 3. Check if the recording paper is crumpled or preprinted.
Remedy: 1. After all have been checked, the problem still exists, try to replace the ASF(Automatic Shet Feeder) ASS’Y.e
Code: 09
Display: Defective Paper Feed (2)-Display of NO PAPER
Description: paper does not feed into the printer.
Causes: 1. Press ENTER button to check.
Remedy: 1. Even if the ENTER button is pressed, a recording paper is not drawn into, then try to replace the ASF(Automatic Shet Feeder) ASS’Y. 2. Even if the ASF(Automatic Shet Feeder) ASS’Y has been replaced, it is still wrong, try to replace the Main Board and the LF (Line Feed) Motor in sequence.
Code: 10
Display: Multi-Feeding (1)
Description: Multiple-sheets of recording paper are fed at once.
Causes: 1. Adjust the paper guide of ASF(Automatic Shet Feeder) to the width of paper correctly. 2. Check if the recording paper is preprinted or crumpled. 3. Check if too many sheets of recording paper are put into ASF (Automatic Sheet Feeder). (Standard: up to 100 sheets).
Remedy: 1. Blow several times of puff into the paper in order to prevent static electricity. 2. Even after the papers are loaded correctly, if multiple sheets of paper are still fed at once, then try to replace the ASF(Automatic Shet Feeder) ASS’Y.
Code: 11
Display: Defective ADF
Description: ADF (Automatic document Feeder) is not properly operated.
Causes: 1. Check if ADF Rubber and HOLDER Rubber are damaged. 2. Check if the document sensors of ADF ASS’Y (3 paper sensors) are normal.
Remedy: 1. Replace the contaminated or damaged part. 2. If you cannot confirm the damaged part with the naked eye, try to replace the ADF ASS’Y.
Code: 12
Display: Defective Sensing-ink
Description: The ink is put in the set, but it cannot sensed.
Causes: 1. Check if the Cartridge is installed in the Cartridge box properly. (It makes a click sound normally when it is normal.) 2. Check if the Cartridge box is operated normally. 3. Check if there is an alien matter in the dimple contact point of HEAD of cartridge box.
Remedy: 1. Even after the Cartridge is installed normally, it still cannot sense, then try to replace the Main Board. 2. In case the Cartridge box is not moved from side to side, check the Flat Cable connection between the Main Board & Frame Home Unit, and even after being connected properly, if it is still not improved, then try to replace the Cartridge ASS’Y.