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Samsung Msys5100

Error Codes List page 1

  • Code: 01
  • Display: DOCUMENT JAM
  • Description: The loaded document has jammed in the feeder.
  • Remedy: Clear the document jam.
  • Code: 02
  • Display: DOOR OPEN
  • Description: The top cover is not securely latched.
  • Remedy: Press down on the cover until it clicks in place.
  • Code: 03
  • Display: FUSER ERROR
  • Description: There occurs a problem in the fuser unit.
  • Remedy: Unplug the power code and plug it back in. If the problem still persists, please call for service.
  • Code: 04
  • Display: JAM/NO CARTRIDGE
  • Description: Recording paper has jammed inside the unit, or the toner cartridge is not installed.
  • Remedy: Clear the jam, or install the cartridge
  • Code: 05
  • Display: LINE ERROR
  • Description: Your unit cannot connect with the remote machine, or has lost contact because of a problem on the phone line.
  • Remedy: Try again. If failure persists, wait an hour or so for the line to clear, then try again. Or, turn the ECM mode on.
  • Code: 06
  • Display: LOAD DOCUMENT
  • Description: You have attempted to set up a sending operation with no document loaded.
  • Remedy: Load a document and try again.
Error Code
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