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Riso HC5500

Error Codes List page 1

  • Code: M01
  • Description: Maintenance call
  • Causes: The print count has reached the scheduled maintenance value.
    030 M01 Maintenance call Maintenance count reached the maximum at machine ON, all-reset, or at end of print job. * The maintenance count is set by the Test Mode.
  • Remedy: Run Test mode [Clear error] (5.12.2). Or set the scheduled maintenance value to [0]. Or clear the scheduled maintenance value.
  • Code: M02
  • Description: Waste ink tank Near full
  • Causes: The waste ink tank needs to be replaced soon.
    324 M02 Waste ink tank near-full The waste ink tank is almost full.
  • Remedy: Replace the waste ink tank. (This error is cleared when the absence of a waste ink tank is detected.) Or the waste ink tank is full (automatic clear).
  • Code: M03
  • Description: Operation in temporary registration status
  • Causes: The machine is currently operating under temporary registration.
    051 M03 Operation in temporary registration status The main unit is currently operating under temporary registration.
  • Remedy: Run Test mode [Conformity check] (5.13.1) while temporary registration status is in effect. It will clear automatically when the temporary registration period expires.
  • Code: M04
  • Description: Incorrect ink version number
  • Causes: No discharging parameter on the mounted ink cartridge.
    343 M04 Incorrect ink version No discharging parameter on the mounted ink cartridge.
  • Remedy: Upgrade the machine program version.
  • Code: S01
  • Description: BP motor lock
  • Causes: The main transport system cannot be controlled appropriately.
    202 S01 Transfer belt motor error An alarm signal from the DC servo motor was detected (detection of overcurrent during operations). 203 S01 Transfer belt motion speed error The clock frequency of the belt motor shaft encoder falls outside the specified range. 204 S01 Belt encoder error The frequency input from the belt encoder is below the specified value.
  • Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
  • Code: S02
  • Description: Elevator motor lock
  • Causes: The elevator cannot be controlled appropriately.
    104 S02 Elevator motor timeout The upper limit sensor fails to activate when the elevator rising operation is activated within the specified interval. 119 S02 Elevator motor timeout The lower limit sensor fails to activate during a standard paper feed tray lowering operation within the specified interval.
  • Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
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