Description: Defective print cartridge or smart chip. Possible mechanical problem or modified cartridge for toner refilling.
Remedy: Replace the print cartridge.
Code: 31.01
Description: Defective print cartridge or smart chip. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly.
Remedy: 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge.
Code: 31.02
Description: Defective print cartridge or smart chip. Possible damaged smartchip or invalid smartchip.
Remedy: Replace the print cartridge.
Code: 31.03
Description: Defective print cartridge or smart chip. Possible cloned or damaged smartchip.
Remedy: Replace the print cartridge.
Code: 31.04
Description: Defective print cartridge or smart chip. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly.
Remedy: 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge.
Code: 31.05
Description: Defective print cartridge or smart chip. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly.
Remedy: 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge.