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Kyocera KM2020

Error Codes List page 1

  • Code: C010
  • Description: Backup memory read/write problem (main PCB)
    • Read and write data does not match.
  • Causes: Defective backup RAM or main PCB.
  • Remedy: Replace the main PCB and check for correct operation.
  • Code: C011
  • Description: Backup memory data problem (main PCB)
    • Data in the specified area of the backup memory does not match the specified values.
  • Causes: Problem with the backup memory data. Defective backup RAM.
  • Remedy: Turn safety switch off and back on and run maintenance item U020 to set the contents of the backup memory data again. If the C011 is displayed after re-setting the backup memory contents, replace the backup RAM or main PCB.
  • Code: C015
  • Description: Backup memory read/write problem (engine PCB)
    • Read and write data does not match.
  • Causes: Defective backup RAM or engine PCB.
  • Remedy: Replace the engine PCB and check for correct operation.
  • Code: C016
  • Description: Backup memory data problem (engine PCB)
    • Data in the specified area of the backup memory does not match the specified values.
  • Causes: Problem with the backup memory data. Defective backup RAM.
  • Remedy: Turn safety switch off and back on and run maintenance item U020 to set the contents of the backup memory data again. If the C016 is displayed after re-setting the backup memory contents, replace the backup RAM or engine PCB.
  • Code: C017
  • Description: Accounting count problem
    • When the power is turned on, the total count and the scan count are abnormal both on the main PCB and the engine PCB.
  • Causes: Defective main PCB or engine PCB.
  • Remedy: Replace the main PCB or engine PCB and check for correct operation.
  • Code: C018
  • Description: Machine number mismatch
    • When the power is turned on, the machine number does not match between the main PCB and the engine PCB.
  • Causes: Correct EEPROM is not installed. Data damage of EEPROM.
  • Remedy: Install the correct EEPROM. If it does not solve the problem, contact the Service Administrative Division. Contact the Service Administrative Division.
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