Description: Error in Scan-axis Encoder quadrature.
Remedy: • Check that the Encoder Strip is NOT broken or damaged.• Replace the Encoder Strip .• Replace the Carriage Assembly .• If the Error Code continues, replace the Electronics Module
Code: 010042
Description: Error in Service Station-axis Encoder quadrature.
Remedy: • Check that the Service Station Encoder-Cable is NOT broken or damaged.• Check that the Service Station Encoder-Cable is correctly connected.• Replace the Service Station .• If the Error Code continues, replace the Electronics Module
Code: 010050
Description: PostScript Processing Error.
Remedy: • Model and Serial Number of the printer.• Which firmware revision the printer is using (See Note below). Check firmware in Utilities / Statistics / Code rev.• The complete error number (See Note below).• The Service Configuration Print.• The Current configuration sheet.• Which software application the customer is using (name, version, etc.).
Code: 01009X
Description: Error in Paper-axis Motor Encoder
Remedy: • Check that the Paper-Axis Motor cable is NOT broken or damaged.• Check that the Paper-Axis Motor cable is correctly connected.• Replace the Paper-Axis Motor.• If the Error Code continues, replace the Electronics Module
Code: 02xxxx
Description: PostScript/Firmware Error.
Remedy: Power the Printer OFF and ON again to see if the System Error disappears. If the Error Code reappears, then report the error to the HP response Center or the nearest HP Support Office, stating the following information.
Code: 048xxx
Description: The EIO card is from a third party vendor and may not be fully compliant with the IIO Protocol specification 2.0 OR the EIO Card firmware is not updated.
Remedy: • Check with the third party vendor. If the EIO card is not compliant with the IIO Protocol specification 2.0 then you must install a new EIO card which is compliant.• Update the EIO Card firmware.