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HP Color LaserJet CM6040 MFP

  • Code: 10.00.YY
  • Display: 10.00.YY Supply memory error (image drum)
  • Description: The product is unable to read the image drum data. The image drum is present but defective.
    • 10.00.05 Supply memory error (black image drum) • 10.00.06 Supply memory error (cyan image drum) • 10.00.07 Supply memory error (magenta image drum) • 10.00.08 Supply memory error (yellow image drum)
  • Remedy: 1. Open the front door and remove the image drum, and then reinsert it. 2. Close the front door. If the message reappears, turn the product off and then on. 3. If the error reappears, replace the image drum.
  • Code: 10.00.YY
  • Display: 10.00.YY Supply memory error (print cartridge)
  • Description: data. The print cartridge is present but defective.
    • 10.00.00 Supply memory error (black print cartridge) • 10.00.01 Supply memory error (cyan print cartridge) • 10.00.02 Supply memory error (magenta print cartridge) • 10.00.03 Supply memory error (yellow print cartridge)
  • Remedy: 1. Open the front door and remove the print cartridge, and then reinsert it. 2. Close the front door. If the message reappears, turn the product off and then on. 3. If the error reappears, replace the print cartridge.)
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