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Canon iR5020

Error Codes List page 2

  • Code: E004-0000
  • Description: The AC driver has a short circuit. The DC controller PCB is faulty.
    The AC driver is found to have a short circuit (hard circuit detection).
    The error must be reset in service mode (COPIER>FUNCTION> CLEAR>ERR).
  • Code: E005-0000
  • Description: The fixing web has been taken up. The fixing web length sensor (PS45) is faulty. The DC controller PCB is faulty.
    The length of fixing web that has been taken up is in excess of the specified length.
    After replacing the fixing web, be sure to reset the two web counters in service mode: COPIER>COUNTER>MISC>FIX-WEB and COPIER> COUNTER>DRBL-1>FX-WEB
  • Code: E010-0000
  • Description: The main motor (M2) is faulty. The DC controller PCB is faulty.
    The clock pulses do not arrive for 2 secs or more after the main motor drive signal (MMFG) has been generated.
  • Code: E012-0000
  • Description: The drum motor (M1) is faulty. The DC controller PCB is faulty.
    The clock pulses do not arrive for 2 secs or more after the drum motor drive signal (DMFG) has been generated.
  • Code: E013-0000
  • Description: The waste toner feedscrew is faulty. The water toner clock sensor (MSW2) is faulty. The DC controller PCB is faulty.
    The rotation of the waste toner feedscrew goes out of order, and the switch (MSW2) is pressed multiple times during a specific period of time.
  • Code: E014-0000
  • Description: The fixing motor (M19) is faulty. The DC controller PCB is faulty.
    The motor clock signal is detected for 2 secs or more continuously after the fixing motor drive signal has been generated.
Error Code
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