Canon iR Advance C2020 Error Codes List page 8 from 26

  • Code: E025-0230
  • Description: Detection of short-circuit with Toner Container Motor (C) GND
    After turning ON the motor, the current value is a certain value or lower.
  • Remedy: Short-circuit failure of the Toner Bottle Motor or error in element in the DC Controller PCB 1. Check the harness between the DC Controller (UN09/J24) and the Toner Container Motor (C) (M11) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (C)
  • Code: E025-0300
  • Description: Toner Supply Motor (Bk) lock detection
    The Rotation Sensor does not detect rotation although 5 sec has passed since the motor was turned ON
  • Remedy: Overload of the motor or motor failure 1. Check conduction of FU9 on the DC Controller PCB (UN09). 2. Check the harness/connector between the DC Controller PCB (UN09/J26) and PS09 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (Bk). 5. Replace the Hopper Unit (Bk).
  • Code: E025-0310
  • Description: Toner Container Motor (Bk) lock detection
    Error in the current value after turning ON the motor.
  • Remedy: Overload of the motor or motor failure 1. Check if the Toner Bottle (Bk) is installed 2. Check the harness/connector between the DC Controller PCB (UN09) and the B Toner Container Motor (Bk)(M13) 3. Check conduction of FU3 in the DC Controller PCB (UN09) 4. Replace the DC Controller PCB (UN09) 5. Replace the Hopper Unit (Bk)
  • Code: E025-0320
  • Description: Detection of short-circuit with Toner Container Motor (Bk)FET
    Error in element in the DC Controller PCB Error in the current value after turning OFF the motor.
  • Remedy: Error in element in the DC Controller PCB 1.Replace the DC Controller PCB (UN09)
  • Code: E025-0330
  • Description: Detection of short-circuit with Toner Container Motor (Bk) GND
    After turning ON the motor, the current value is a certain value or lower
  • Remedy: Short-circuit failure of the Toner Bottle Motor or error in element in the DC Controller PCB 1. Check the harness between the DC Controller (UN09/J26) and the Toner Container Motor (Bk) (M13) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (Bk)
  • Code: E032-0001
  • Description: ASSIST Counter failed to work
    Detection of short-circuit with the Count Pulse Signal
  • Remedy: Check the cable (to see if it’s disconnected)
  • Code: E040-0002
  • Description: Cassette 1 Lifter error
    Unable to detect the lift-up completion position within 4.5 sec after lift-up was started
  • Remedy: Error in Lift Motor or Lifter Sensor 1. While Cassette 1 is removed, turn ON the power and then insert Cassette 1. When there is operation sound of the motor 1-1. Check the harness/connector between the DC Controller (UN09/J13) and the Cassette 1 Lifter Sensor (PS12) 2-1. Check if the Cassette 1 Lifter Sensor (PS12) is installed. 3-1. Extend the Sensor Flag of the Cassette 1 Lifter Sensor (PS12) by approx. 1.5 mm with Plastic Film, etc. 4-1. Check the condition of the gear at the host machine side (to see if there is missing or swing with the gear) 5-1. Replace the Cassette 1 Lifter Sensor (PS12) 6-1. Replace the DC Controller PCB (UN09) When there is no operation sound of the motor 1-2. Check the harness/connector between the DC Controller (UN09/J13) and the Cassette 1 Lifter Motor (M14) 2-2. Check conduction of the fuse (FU2) of the DC Controller (UN09) 3-2. Check the condition of the gear at the host machine side (to see if there is something missing or swing with the gear) 4-2. Check the Cassette 1 Lifter Motor (M14) 5-2. Replace the DC Controller (UN09)
  • Code: E065-0000
  • Description: Error in detection of abnormal Y charging AC current value
    During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
  • Remedy: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN09) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (Y) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)
  • Code: E065-0000
  • Description: Error in detection of abnormal Y charging AC current value
    During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
  • Remedy: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN09) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (Y) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)
  • Code: E065-0001
  • Description: Error in detection of abnormal M charging AC current value
    During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
  • Remedy: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (M) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)
  • Code: E065-0001
  • Description: Error in detection of abnormal M charging AC current value
    During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
  • Remedy: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (M) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)
  • Code: E065-0002
  • Description: Error in detection of abnormal C charging AC current value
    During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
  • Remedy: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (C) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)
  • Code: E065-0002
  • Description: Error in detection of abnormal C charging AC current value
    During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
  • Remedy: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (C) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)
  • Code: E065-0003
  • Description: Error in detection of abnormal Bk charging AC current value
    During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
  • Remedy: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (Bk). 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)